A simple breakdown can turn into a nightmare for many electric car owners. Instead of around €300, some services charge more than €2,000 for towing. Those affected complain of being “ripped off” and feel let down by their e-car insurance. Thus, a simple electric car breakdown quickly becomes a cost trap that destroys trust. (n24: 20.08.25)
Towing increases towing costs
The legal requirements for towing electric vehicles are cited as a reason for rising bills. Since batteries can be dangerous in an emergency, the law requires inspection by experts. However, according to consumer advocates, this inspection is often omitted, while towing costs rise dramatically nonetheless. Many drivers report that their vehicles were extensively secured or stored without any discernible risk.
For customers, this means that a typical electric car breakdown results in costs that are more reminiscent of a total loss. Those who don’t object immediately fall into a cost trap and pay for measures whose necessity seems questionable.
E-car insurance does not pay every bill
Many hope for support from their electric car insurance. However, this usually only covers costs that can be clearly documented with receipts. Without documentation of a hazard, insurance companies won’t cover the full bill. “Complaints often result in the amount being reduced to the original amount,” explain consumer advocates.
Drivers should therefore carefully review every bill after an electric car breakdown. Knowing their rights can often significantly reduce towing costs. This way, towing doesn’t necessarily remain a cost trap, even though many providers charge high flat rates.
Cost trap weakens confidence in electromobility
The financial burden of towing reinforces doubts about the future promise of electromobility. The initial purchase costs for electric cars are already higher, and expensive repairs are also a threat. Now, excessive towing charges are further undermining trust. Many are questioning whether e-car insurance offers sufficient coverage.
Electric cars actually represent progress. But as long as an electric car breakdown immediately poses the risk of a cost trap, skepticism will persist. More transparency and fair handling are needed so that towing no longer remains synonymous with rip-offs.